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(8:01:26 PM) Ethan: I'm in chat with a customer service person from Time Warner.
(8:01:31 PM) Susie: lol
(8:01:52 PM) Ethan: my bill hasn't been right the whole time I've had high speed internet up here
(8:02:21 PM) Susie: wow
(8:02:27 PM) Ethan: and this time they had the audacity to put on a late fee for the extra amount that they erroneously put on my bill
(8:02:39 PM) Susie: o.o
(8:03:36 PM) Ethan: and sooooo, it is time for them to pay for their crimes, muhahahhaha *rofl face*
(8:03:44 PM) Susie: =)
(8:03:49 PM) Ethan: *party face*
(8:07:39 PM) Ethan: okay, they took off the late fee now
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